Cookie Policy

1. Introduction

This Cookie Policy explains how Opaque Road Property Services ("we", "our", or "us") uses cookies and similar technologies on our website. By using our website, you consent to the use of cookies in accordance with this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Types of Cookies:

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period or until deleted
• First-Party Cookies: Set by our website directly
• Third-Party Cookies: Set by external services we use

3. How We Use Cookies

We use cookies for the following purposes:

3.1 Essential Cookies (Always Active)

These cookies are necessary for the website to function properly:

• Authentication and security
• Form submission and data validation
• Load balancing and performance
• Cookie consent preferences

3.2 Analytics Cookies (Optional)

These help us understand how visitors interact with our website:

• Page views and user journeys
• Popular content and features
• Error tracking and debugging
• Performance monitoring

3.3 Marketing Cookies (Optional)

These are used to deliver relevant advertising:

• Tracking advertising effectiveness
• Personalised content recommendations
• Social media integration
• Remarketing campaigns

4. Specific Cookies We Use

5. Third-Party Services

We use the following third-party services that may set their own cookies:

5.1 Google Analytics

We use Google Analytics to understand website usage patterns. Google's privacy policy: https://policies.google.com/privacy

5.2 Social Media Platforms

Our website includes social media integration from:

• Facebook - Privacy Policy
• Twitter - Privacy Policy
• LinkedIn - Privacy Policy
• Instagram - Privacy Policy

6. Managing Your Cookie Preferences

6.1 Website Cookie Controls

You can manage your cookie preferences using our cookie consent banner or by clicking the button below:

Manage Cookie Preferences

6.2 Browser Controls

You can also control cookies through your browser settings:

• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Microsoft Edge: Settings > Cookies and site permissions

Note: Disabling essential cookies may affect website functionality.

7. Legal Basis for Cookie Use

Under UK and EU law, we use cookies based on:

• Essential cookies: Legitimate interest (necessary for website operation)
• Analytics cookies: Your explicit consent
• Marketing cookies: Your explicit consent

8. Cookie Retention

Different cookies have different retention periods:

• Session cookies: Deleted when you close your browser
• Short-term cookies: Typically 24 hours to 30 days
• Long-term cookies: Up to 2 years (mainly for analytics)

9. Updates to This Policy

We may update this Cookie Policy to reflect changes in:

• Our use of cookies and tracking technologies
• Legal requirements and regulations
• Third-party services we use

Changes will be communicated through website notifications and the "last updated" date above.

10. Contact Information

For questions about our use of cookies or this policy:

11. Your Rights

You have the right to:

• Withdraw consent for non-essential cookies at any time
• Request information about cookies we use
• Lodge a complaint with the Information Commissioner's Office (ICO)

For more information about your privacy rights, see our Privacy Policy.